The roles of the physical environment, price perception, and customer satisfaction in determining customer loyalty in the restaurant industry /

Những quyển sách tương tự

• Family restaurant brand personality and its impact on customer's emotion, satisfaction, brand loyalty /
  Bỡi: Lee, Yong Ki.
• Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants : Moderating role of perceived price /
  Bỡi: Ryu, Kisang.
• The role and effect of job satisfaction and empowerment on customers' perception of service quality : A study in the restaurant industry /
  Bỡi: Gazzoli, Gabriel.
• Customer orientation of service employees and rapport : Influences on service-outcome variables in full-service restaurants /
  Bỡi: Kim, Wansoo.
• The service profit chain :
  Bỡi: Heskett, James L.
  Được phát hành: (1997)