Swanson, S. R., & Hsu, M. K. The effect of recovery locus attributions and service failure severity on word-of-mouth and repurchase behaviors in the hospitality industry.
Styl ChicagoSwanson, Scott R., a Maxwell K. Hsu. The Effect of Recovery Locus Attributions and Service Failure Severity On Word-of-mouth and Repurchase Behaviors in the Hospitality Industry.
Citace podle MLASwanson, Scott R., a Maxwell K. Hsu. The Effect of Recovery Locus Attributions and Service Failure Severity On Word-of-mouth and Repurchase Behaviors in the Hospitality Industry.
Upozornění: Tyto citace jsou generovány automaticky. Nemusí být zcela správně podle citačních pravidel..