The effect of recovery locus attributions and service failure severity on word-of-mouth and repurchase behaviors in the hospitality industry /

Lignende værker

• Hospitality Marketing and Consumer Behavior: Creating Memorable Experiences
  af: Vinnie, Jauhari
  Udgivet: (2024)
• Consumer Behavior in Tourism and Hospitality Research
  af: Alain, Decrop, et al.
  Udgivet: (2024)
• Consumer behavior
  af: Reynolds, Fred D.
  Udgivet: (1977)
• Consumer behavior
  af: Hoyer, Wayne D.
• Consumer behavior
  af: Solomon, Michael R.
  Udgivet: (2015)