Deismireacht APA

Bateson, J. E. G., & Hoffman, K. D. (2011). Services marketing. South-Western: Cengage.

Trích dẫn kiểu Chicago

Bateson, John E. G., và K. Douglas Hoffman. Services Marketing. South-Western: Cengage, 2011.

Deismireacht MLA

Bateson, John E. G., và K. Douglas Hoffman. Services Marketing. South-Western: Cengage, 2011.

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