APA Citation

Byham, W. C., & Crew, R. (1997). Dazzling your customers through service. Bridgeville, Pa: DDI Press.

Chicago Style Citation

Byham, William C., and Ray Crew. Dazzling Your Customers Through Service. Bridgeville, Pa: DDI Press, 1997.

MLA Citation

Byham, William C., and Ray Crew. Dazzling Your Customers Through Service. Bridgeville, Pa: DDI Press, 1997.

Warning: These citations may not always be 100% accurate.