APA citiranje

Reider, R. (2012). Expanding Customer Service as a Profit Center: Striving for Excellence and Competitive Advantage. Business Expert Press.

Trích dẫn kiểu Chicago

Reider, Rob. Expanding Customer Service As a Profit Center: Striving for Excellence and Competitive Advantage. Business Expert Press, 2012.

MLA citiranje

Reider, Rob. Expanding Customer Service As a Profit Center: Striving for Excellence and Competitive Advantage. Business Expert Press, 2012.