Expanding Customer Service as a Profit Center Striving for Excellence and Competitive Advantage

Ebook from IG Library ; Striving for excellence in customer service to gain the competitive advantage is the keystone for the business to grow and prosper in the right direction so that it builds through repetitive sales to existing customers and referrals to potential customers. If customer service...

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Bibliografiske detaljer
Hovedforfatter: Reider, Rob
Format: Bog
Sprog:Undetermined
Udgivet: Business Expert Press 2012
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Online adgang:http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=38349
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