Expanding Customer Service as a Profit Center Striving for Excellence and Competitive Advantage

Ebook from IG Library ; Striving for excellence in customer service to gain the competitive advantage is the keystone for the business to grow and prosper in the right direction so that it builds through repetitive sales to existing customers and referrals to potential customers. If customer service...

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Detalhes bibliográficos
Autor principal: Reider, Rob
Formato: Livro
Idioma:Undetermined
Publicado em: Business Expert Press 2012
Assuntos:
Acesso em linha:http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=38349
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