Expanding Customer Service as a Profit Center Striving for Excellence and Competitive Advantage

Ebook from IG Library ; Striving for excellence in customer service to gain the competitive advantage is the keystone for the business to grow and prosper in the right direction so that it builds through repetitive sales to existing customers and referrals to potential customers. If customer service...

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Bibliografski detalji
Glavni autor: Reider, Rob
Format: Knjiga
Jezik:Undetermined
Izdano: Business Expert Press 2012
Teme:
Online pristup:http://lrc.tdmu.edu.vn/opac/search/detail.asp?aID=2&ID=38349
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