Lowenstein, M. W. (2014). Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press.
Chicago ZitierstilLowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press, 2014.
MLA ZitierstilLowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press, 2014.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.