Lowenstein, M. W. (2014). Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press.
Trích dẫn kiểu ChicagoLowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press, 2014.
MLA引文Lowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press, 2014.
警告：這些引文格式不一定是100％准確.