Lowenstein, M. W. (2014). Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press.
Chicago-стиль цитированияLowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press, 2014.
MLA-цитированиеLowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press, 2014.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.