Lowenstein, M. W. (2014). Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press.
Trích dẫn kiểu ChicagoLowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press, 2014.
Deismireacht MLALowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications. Business Expert Press, 2014.
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