Cita APA

Harvard Business Review. (2016). Difficult conversations: Craft a clear message, manage emotions, focus on a solution, Harvard Business School. Boston: Harvard Business Review Press.

Chicago Style Citation

Harvard Business Review. Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus On a Solution, Harvard Business School. Boston: Harvard Business Review Press, 2016.

Cita MLA

Harvard Business Review. Difficult Conversations: Craft a Clear Message, Manage Emotions, Focus On a Solution, Harvard Business School. Boston: Harvard Business Review Press, 2016.