Difficult conversations : craft a clear message, manage emotions, focus on a solution, Harvard Business School.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive - not combative.Difficult Conversations walks you...

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Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awdur: Harvard Business Review
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: Boston : Harvard Business Review Press, 2016.
Cyfres:20-minute manager series
Pynciau:
Tagiau: Ychwanegu Tag
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Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng