HBR guide to performance management,
Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding--and falling short--is a pivotal part of ensuring you have the right talent to meet organizational objectives. In order to work with your people and effectively monitor their...
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Tác giả chính: | |
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Định dạng: | Sách |
Ngôn ngữ: | English |
Được phát hành: |
Boston Massachusetts :
Harvard Business Review Press,
2017
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Những chủ đề: | |
Các nhãn: |
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Thư viện lưu trữ: | Thư viện Trường CĐ Kỹ Thuật Cao Thắng |
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Mục lục:
- Introduction: Rethinking traditional performance management
- Section 1. Goal setting: The characteristics of effective goals: Make them clear and specific, achievable but challenging
- Define employee goals - and decide how they're measured, fit the needs of the individual and the organization
- Collaborate with your employee to create a plan for moving forward : steps to accomplishing objectives and adjusting as necessary
- Section 2. Ongoing performance management : Assessing performance isn't a one-time event : take note of good and bad work, and assess root cause
- Develop a habit of providing feedback : discuss your observations with your employee
- Coach your employee to close performance gaps : work together to create a plan for improvement
- How to keep your employees motivated : recognize good work and encourage progress
- Section 3. Developing employees : Understand your employee's wants and needs : know what your direct report aspires to
- Expand your employee's skillsets : basic tactics to learn new areas of expertise
- Craft a development plan : define a specific path for future growth
- How to develop someone who's struggling : good performers aren't the only ones who need to grow
- Section 4. Formal performance reviews : The case against (and for) annual appraisals : how companies are changing the way they look at reviews
- Assess performance, but reconsider ratings : take an individualized approach
- How to conduct the review conversation : tips and tricks for a productive discussion
- Define new goals for the new year : adjust objectives for continued growth
- Section 5. Tough topics: Responding to the steady worker : what to do with your stalwarts
- Preventing burnout on your team : make sure your people aren't running out of steam
- Managing performance of remote employees : from giving feedback to annual assessments.