My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style /

Contents:

Đã lưu trong:
Chi tiết về thư mục
Tác giả chính: M. Newman Jerry
Định dạng: Sách
Ngôn ngữ:Vietnamese
Được phát hành: New York. : McGraw -Hill , 2006
Những chủ đề:
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Thư viện lưu trữ: Thư viện Trường CĐ Kỹ Thuật Cao Thắng
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245 0 0 |a My Secret Life on the McJob: Lessons from Behind the Counter Guaranteed to Supersize Any Management Style /  |c M. Newman Jerry 
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300 # # |a 240tr. ;  |c 23 cm 
520 # # |a Contents: 
520 # # |a Jerry Newman, a college professor who has taught business courses for nearly 30 years, went undercover as a bottom-rung worker for the biggest names in fast food, including McDonald's and Burger King. Newman found that fast-food chains were the perfect petri dishes for covert research: High-pressure, high-volume businesses with high-employee turnover. The pecking order was also crystal clear, from fry cook all the way up to store manager. 
520 # # |a Of the seven restaurants where Newman worked, some were high-morale, high-productivity machines. Others were miserable, misplaced circles of hell. Yet one common trait stuck out from them all: Each restaurant's respective manager determined the climate of the work environment. 
520 # # |a Go behind the fast food counter with Newman and see what happens on an average day on the “McJob”… 
520 # # |a how the restaurants are run (for better or worse)how managers reward good employees when raises are impossible (believe it or not, bosses give 'em more hours-and it works!) 
520 # # |a how morale and motivation spring directly from the manager's office 
520 # # |a and how a few simple adjustments to your own management style-the “Supersized Management Principles” in this book-can transform and invigorate your workplace 
650 # 4 |a Management 
650 # 4 |a Fast-food chains