APA引文

Zeithaml Valarie A, Bitner Mary Jo, & Gremler Dwayne D. (2005). Services Marketing. American: McGraw -Hill.

Trích dẫn kiểu Chicago

Zeithaml Valarie A, Bitner Mary Jo, và Gremler Dwayne D. Services Marketing. American: McGraw -Hill, 2005.

MLA引文

Zeithaml Valarie A, Bitner Mary Jo, và Gremler Dwayne D. Services Marketing. American: McGraw -Hill, 2005.

警告：这些引文格式不一定是100％准确.