APA引文

Fitzsimmons James A, & Fitzsimmons Mona J. (2010). Service Management: Operations, Strategy, Information Technology. NewYork: Mc Graw Hill Technoloy Education.

Trích dẫn kiểu Chicago

Fitzsimmons James A, và Fitzsimmons Mona J. Service Management: Operations, Strategy, Information Technology. NewYork: Mc Graw Hill Technoloy Education, 2010.

MLA引文

Fitzsimmons James A, và Fitzsimmons Mona J. Service Management: Operations, Strategy, Information Technology. NewYork: Mc Graw Hill Technoloy Education, 2010.

警告：這些引文格式不一定是100％准確.