Service Management: Operations, Strategy, Information Technology /

Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written...

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Bibliographische Detailangaben
1. Verfasser:	Fitzsimmons James A
Weitere Verfasser:	Fitzsimmons Mona J
Format:	Buch
Sprache:	Vietnamese
Veröffentlicht:	NewYork : Mc Graw Hill Technoloy Education , 2010
Schlagworte:	Service inddustries- Management
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Thư viện lưu trữ:	Thư viện Trường CĐ Kỹ Thuật Cao Thắng

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Service Management: Operations, Strategy, Information Technology /

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