McKean, J. (2015). Customer's new voice: Extreme relevancy and experience through volunteered customer information. Hoboken, New Jersey: John Wiley & Sons, Inc..
Trích dẫn kiểu ChicagoMcKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. Hoboken, New Jersey: John Wiley & Sons, Inc., 2015.
MLA CitationMcKean, John. Customer's New Voice: Extreme Relevancy and Experience Through Volunteered Customer Information. Hoboken, New Jersey: John Wiley & Sons, Inc., 2015.
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