Robinnette Scott, Brand Claire, & Lenz Vicki. (2000). Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill.
Styl ChicagoRobinnette Scott, Brand Claire, a Lenz Vicki. Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill, 2000.
Citace podle MLARobinnette Scott, Brand Claire, a Lenz Vicki. Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill, 2000.
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