Robinnette Scott, Brand Claire, & Lenz Vicki. (2000). Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill.
Style de citation ChicagoRobinnette Scott, Brand Claire, et Lenz Vicki. Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill, 2000.
Style de citation MLARobinnette Scott, Brand Claire, et Lenz Vicki. Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill, 2000.
Attention : ces citations peuvent ne pas être correctes à 100%.