Robinnette Scott, Brand Claire, & Lenz Vicki. (2000). Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill.
Chicago Style CitationRobinnette Scott, Brand Claire, and Lenz Vicki. Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill, 2000.
MLA CitationRobinnette Scott, Brand Claire, and Lenz Vicki. Emotion Marketing: The Hallmark Way of Winning Customers for Life. American: McGraw -Hill, 2000.
Warning: These citations may not always be 100% accurate.