Essential Telephoning in English Student's book

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. T...

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Autore principale: Garside, Barbara
Altri autori: Barbara Garside; Tony Garside
Lingua:Undetermined
English
Pubblicazione: Cambridge Cambridge University Press 2002
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh
Descrizione
Riassunto:Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study
Descrizione fisica:111 p.
ill.
25 cm
ISBN:0521783887
9780521783880