Essential Telephoning in English Student's book

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. T...

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Hlavní autor: Garside, Barbara
Další autoři: Barbara Garside; Tony Garside
Jazyk:Undetermined
English
Vydáno: Cambridge Cambridge University Press 2002
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh
Popis
Shrnutí:Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study
Fyzický popis:111 p.
ill.
25 cm
ISBN:0521783887
9780521783880