Disaster management a guide to issues management and crisis comunication
In an increasingly unpredictable world, it is essential that managers have the theoretical and practical tools for dealing with crises and disasters. No two disasters are the same. However, it is possible to identify common features of, as well as the mechanisms needed to deal with, a variety of pot...
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| Ngôn ngữ: | Undetermined English |
| Được phát hành: |
Oxford,New York
Oxford University Press
2002
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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| Tóm tắt: | In an increasingly unpredictable world, it is essential that managers have the theoretical and practical tools for dealing with crises and disasters. No two disasters are the same. However, it is possible to identify common features of, as well as the mechanisms needed to deal with, a variety of potential disasters. High on the list are effective communications, having a Crisis Management Plan in place, training Personnel, and knowing how to handle individual stress and group behavior. This book is a practical step by step guide to managing crisis situations in the work environment, with a strong emphasis on communications |
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| Mô tả vật lý: | viii, 184 p. ill. 24 cm |
| số ISBN: | 0195783131 9780195783131 |