James R Evans. (2005). Total quality: Management, organization and strategy. Mason, Oio: Thomson/South-Western.
Trích dẫn kiểu ChicagoJames R Evans. Total Quality: Management, Organization and Strategy. Mason, Oio: Thomson/South-Western, 2005.
MLA citiranjeJames R Evans. Total Quality: Management, Organization and Strategy. Mason, Oio: Thomson/South-Western, 2005.
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