Total quality management, organization and strategy

Do you know how to deliver Total Quality on the job? TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY not only presents the basic principles and tools associated with Total Quality, it presents them using illustrations and case studies drawn from real life scenarios. Inside, you'll read ab...

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Autor principal: James R Evans
Lenguaje:Undetermined
English
Publicado: Mason, Oio Thomson/South-Western 2005
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