APA Zitierstil

Greenberg, P., & Paul Greenberg. CRM at the speed of light: Essential customer strategies for the 21st century. New York: McGraw-Hill/Osborne.

Chicago Zitierstil

Greenberg, Paul, und Paul Greenberg. CRM At the Speed of Light: Essential Customer Strategies for the 21st Century. New York: McGraw-Hill/Osborne.

MLA Zitierstil

Greenberg, Paul, und Paul Greenberg. CRM At the Speed of Light: Essential Customer Strategies for the 21st Century. New York: McGraw-Hill/Osborne.

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.