CRM at the speed of light essential customer strategies for the 21st century
Updated to reflect the major changes in Customer Relationship Management (CRM) in the last few years, this third edition of CRM at the Speed of Light: Capturing and Keeping Customers in Real Time is a must-read for executives looking to leverage the latest technologies on the market to reach and ret...
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New York
McGraw-Hill/Osborne
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Trà Vinh |
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