APA citiranje

Christopher Lovelock. (2005). Services marketing in Asia: Managing people, technology, and strategy. Singapore,New York: Prentice Hall.

Trích dẫn kiểu Chicago

Christopher Lovelock. Services Marketing in Asia: Managing People, Technology, and Strategy. Singapore,New York: Prentice Hall, 2005.

MLA citiranje

Christopher Lovelock. Services Marketing in Asia: Managing People, Technology, and Strategy. Singapore,New York: Prentice Hall, 2005.