Thomas, B., & Bill Thomas; Jeff Tobe. Anticipate: Know what customers need before they do. Hoboken, N.J: John Wiley & Sons.
Chicago Style CitationThomas, Bill, i Bill Thomas; Jeff Tobe. Anticipate: Know What Customers Need Before They Do. Hoboken, N.J: John Wiley & Sons.
Cita MLAThomas, Bill, i Bill Thomas; Jeff Tobe. Anticipate: Know What Customers Need Before They Do. Hoboken, N.J: John Wiley & Sons.
Atenció: Aquestes cites poden no estar 100% correctes.