Thomas, B., & Bill Thomas; Jeff Tobe. Anticipate: Know what customers need before they do. Hoboken, N.J: John Wiley & Sons.
Chicago-стиль цитированияThomas, Bill, và Bill Thomas; Jeff Tobe. Anticipate: Know What Customers Need Before They Do. Hoboken, N.J: John Wiley & Sons.
MLA-цитированиеThomas, Bill, và Bill Thomas; Jeff Tobe. Anticipate: Know What Customers Need Before They Do. Hoboken, N.J: John Wiley & Sons.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.