Thomas, B., & Bill Thomas; Jeff Tobe. Anticipate: Know what customers need before they do. Hoboken, N.J: John Wiley & Sons.
Chicago Style aipamenaThomas, Bill, và Bill Thomas; Jeff Tobe. Anticipate: Know What Customers Need Before They Do. Hoboken, N.J: John Wiley & Sons.
MLA aipamenaThomas, Bill, và Bill Thomas; Jeff Tobe. Anticipate: Know What Customers Need Before They Do. Hoboken, N.J: John Wiley & Sons.
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