Anticipate know what customers need before they do

Anticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospitality or retail industries and has showcased the...

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Detalles Bibliográficos
Autor principal: Thomas, Bill
Otros Autores: Bill Thomas; Jeff Tobe
Lenguaje:Undetermined
English
Publicado: Hoboken, N.J. John Wiley & Sons
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