Anticipate know what customers need before they do

Anticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospitality or retail industries and has showcased the...

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Bibliographic Details
Main Author: Thomas, Bill
Other Authors: Bill Thomas; Jeff Tobe
Language:Undetermined
English
Published: Hoboken, N.J. John Wiley & Sons
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Institutions: Trung tâm Học liệu Trường Đại học Trà Vinh