Price, B., & Bill Price; David Jaffe. (2015). Your customer rules!: Delivering the Me2B experiences that today's customers demand. San Francisco, CA: Jossey-Bass, A Wiley Brand.
Citação norma ChicagoPrice, Bill, e Bill Price; David Jaffe. Your Customer Rules!: Delivering the Me2B Experiences That Today's Customers Demand. San Francisco, CA: Jossey-Bass, A Wiley Brand, 2015.
Citação norma MLAPrice, Bill, e Bill Price; David Jaffe. Your Customer Rules!: Delivering the Me2B Experiences That Today's Customers Demand. San Francisco, CA: Jossey-Bass, A Wiley Brand, 2015.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.