Your customer rules! delivering the Me2B experiences that today's customers demand

Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips—and can influence the purchase decisions and behaviors of millions of others. With this comes a shift in the balance of power, and every company must come to term...

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Auteur principal: Price, Bill
Autres auteurs: Bill Price; David Jaffe
Langue:Undetermined
English
Publié: San Francisco, CA Jossey-Bass, A Wiley Brand 2015
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Thư viện lưu trữ: Trung tâm Học liệu Trường Đại học Trà Vinh