Style de citation APA

Smart, R., & Roland Smart. (2016). The: Turning customer experience into your competitive advantage. Hoboken, New Jersey: Wiley.

Style de citation Chicago

Smart, Roland, et Roland Smart. The: Turning Customer Experience Into Your Competitive Advantage. Hoboken, New Jersey: Wiley, 2016.

Style de citation MLA

Smart, Roland, et Roland Smart. The: Turning Customer Experience Into Your Competitive Advantage. Hoboken, New Jersey: Wiley, 2016.

Attention : ces citations peuvent ne pas être correctes à 100%.