APA ציטוט

Stratten, S., & Scott Stratten; Alison Kramer. (2014). Unselling: The new customer experience. Hoboken: Wiley.

Trích dẫn kiểu Chicago

Stratten, Scott, và Scott Stratten; Alison Kramer. Unselling: The New Customer Experience. Hoboken: Wiley, 2014.

ציטוט MLA

Stratten, Scott, và Scott Stratten; Alison Kramer. Unselling: The New Customer Experience. Hoboken: Wiley, 2014.