Dyfyniad APA

Stratten, S., & Scott Stratten; Alison Kramer. (2014). Unselling: The new customer experience. Hoboken: Wiley.

Dyfyniad Arddull Chicago

Stratten, Scott, và Scott Stratten; Alison Kramer. Unselling: The New Customer Experience. Hoboken: Wiley, 2014.

Dyfyniad MLA

Stratten, Scott, và Scott Stratten; Alison Kramer. Unselling: The New Customer Experience. Hoboken: Wiley, 2014.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.