Sense & respond how successful organizations listen to customers and create new products continuously

This is no mere tech issue. The transformation requires a complete rethinking of the way we organize and manage work. And, as software becomes ever more integrated into every product and service, making this big shift is quickly becoming the key operational challenge for businesses of all kinds. We...

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Bibliographic Details
Main Author: Gothelf, Jeff
Other Authors: Jeff Gothelf & Josh Seiden
Language:Undetermined
English
Published: Boston, Massachusetts Harvard Business Review Press 2017
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Institutions: Trung tâm Học liệu Trường Đại học Trà Vinh
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Summary:This is no mere tech issue. The transformation requires a complete rethinking of the way we organize and manage work. And, as software becomes ever more integrated into every product and service, making this big shift is quickly becoming the key operational challenge for businesses of all kinds. We need a management model that doesn’t merely account for, but actually embraces, continuous change. Yet the truth is, most organizations continue to rely on outmoded, industrial-era operational models. They structure their teams, manage their people, and evolve their organizational cultures the way they always have
Physical Description:viii, 253 p.
25 cm
ISBN:1633691888
9781633691889