APA aipamena

 Finnegan, D. J. (2007).  Implementing CRM: From technology to knowledge.  John Wiley.

Chicago Style aipamena

 Finnegan, David Jesse.  Implementing CRM: From Technology to Knowledge.  John Wiley, 2007.

MLA aipamena

 Finnegan, David Jesse.  Implementing CRM: From Technology to Knowledge.  John Wiley, 2007.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.