The Role of Servicescape and Social Interaction Towards the Experience of Customers and Employees in the Café Setting. A Study in Vietnam

Mã QR

The Role of Servicescape and Social Interaction Towards the Experience of Customers and Employees in the Café Setting. A Study in Vietnam

Chapter 1.Introduction; Chapter 2.Experiential marketing and service experience; Chapter 3.Service environment; ...

שמור ב:

מידע ביבליוגרפי
מחבר ראשי:	Tran Xuan Quynh
שפה:	eng
גישה מקוונת:	https://dlib.udn.vn/module/chi-tiet-sach?RecordID=3011
תגים:	הוספת תג אין תגיות, היה/י הראשונ/ה לתייג את הרשומה!

Thư viện lưu trữ:	Trung tâm Công nghệ thông tin và Học liệu số, Đại học Đà Nẵng

פריטים דומים

Roles of customer experience toward customer satisfaction in the beauty industry
מאת: Le, Thi Hai Van
יצא לאור: (2023)

Servicescape and customer behavioral intentions – A study in the aviation sector
מאת: Nguyễn, Văn Anh, et al.
יצא לאור: (2024)

Frame conflict and social inequality in the workplace : Professional and local discourse struggles in employee/customer interactions /
מאת: Prego-Vazquez, Gabriela.

Servicescape in Delivering Values to Customer to Enhance Service Quality and Behavioural Intention
מאת: Nguyễn, Văn Anh, et al.
יצא לאור: (2022)

An integrated model of physical, social, and intelligent servicescapes: proposing a framework for customer perception and behavior in smart amusement parks
מאת: Nguyễn, Thanh Tùng, et al.
יצא לאור: (2025)

The effect of servicescape to service quality and customer behavioral intention – An evidence in Viet Nam market
מאת: Nguyễn, Văn Anh, et al.
יצא לאור: (2024)

Customer mistreatment and employees’ extra-role performance: A goal failure perspective
מאת: Tam, Do Uyen
יצא לאור: (2025)

The impact of Customer Mistreatment on Airport Frontline Employees’ Extra-Role Performance and Turnover Intention: The Mediating Role of Rumination
מאת: Do, Uyen Tam, et al.
יצא לאור: (2025)

Factors affecting customer experience in using digital banking, study in Vietnam
מאת: Thu, Thuy, et al.
יצא לאור: (2025)

The effect of customer experience and perceived value on customer satisfaction: a case study of insurance service in Vietnam
מאת: Nguyen, Le Ngoc Tram, et al.
יצא לאור: (2022)

The effect of servicescape on service quality and customer behavioral intention–An evidence in coffeeshop service in Viet Nam market
מאת: Nguyễn, Văn Anh, et al.
יצא לאור: (2022)

The employee experience :
מאת: Maylett, Tracy
יצא לאור: (2017)

Employees first, customers second
מאת: Nayar, Vineet

Analyzing The Role Of Brand Image And Customer Experience In Customer Loyalty Of The Coffee Industry In Buon Ma Thuot
מאת: Van, Thi Lien
יצא לאור: (2022)

Customer orientation: the interactive effect of role clarity and learning goal orientation
מאת: Templer, Klaus J., et al.
יצא לאור: (2023)

Experiential Marketing: Case Studies in Customer Experience
מאת: Wided, Batat
יצא לאור: (2023)

Investigating the Role of Brand Image and Customer Experience in the F&B Industry in Danang
מאת: Nguyen, Le Ngoc Tram, et al.
יצא לאור: (2024)

The relationship of corporate social responsibility to customer loyalty-A study in Vietnam market
מאת: Nguyễn, Thị Phương Thảo, et al.
יצא לאור: (2022)

The relationship of corporate social responsibility to customer loyalty-A study in Vietnam market
מאת: Nguyễn, Văn Anh, et al.
יצא לאור: (2024)

Transformational leadership, customer citizenship behavior, employee intrinsic motivation, and employee creativity
מאת: Minh-Duc, Le, et al.
יצא לאור: (2023)

THE RELATIONSHIP BETWEEN GAMIFICATION MARKETING AND GEN Z SUSTAINABLE DECISION: ROLE OF CUSTOMER EXPERIENCE
מאת: Hoa, Thi Hoang, et al.
יצא לאור: (2025)

The employee experience : how to attract talent, retain top performers, and drive results /
מאת: Maylett, Tracy,, et al.
יצא לאור: (2017)

Employee management and customer service in the retail industry
מאת: Heil, Gary
יצא לאור: (2006)

Employee management and customer service in the retail industry
מאת: Heil, Gary
יצא לאור: (2006)

Exploring the customer experience of Vietnam Airlines via sentiment analysis
מאת: Ton, Nguyen Trong Hien
יצא לאור: (2025)

Implementation of Social Security for Employees Following the Theory of Sharing Social Responsibility at Enterprises in Vietnam
מאת: Bui, Thi Thu Ha, et al.
יצא לאור: (2025)

Antecedents of intention and usage toward customers’ mobile commerce: Evidence in Vietnam
מאת: Sang Lin Han, et al.
יצא לאור: (2022)

FACTORS IMPACT ON CUSTOMERS’INTENTION AND USAGE TOWARDS MOBILE COMMERCE IN VIETNAM
מאת: Nguyễn, Văn Anh, et al.
יצא לאור: (2022)

Quantitative study on the impact of perceived corporate social responsibility on employee performance at plant protection companies in the Mekong Delta, Vietnam
מאת: Nguyễn, Thị Phương Thảo, et al.
יצא לאור: (2025)

The role of perceived value and customer trust in the engagement of client: a case study at VietNam smart city ( VNSC )
מאת: Hoang, Thi Hanh
יצא לאור: (2022)

Role of Social Insurance in Assurance of Social Security in Vietnam
מאת: DANG, NGUYEN ANH
יצא לאור: (2024)

The role of foreign employees in the Meiji era in Japan
מאת: Noboru, Umetani
יצא לאור: (1971)

Customer experience for dummies
מאת: Barnes, Roy
יצא לאור: (2015)

Customer experience for dummies
מאת: Barnes, Roy A.
יצא לאור: (2015)

Customer experience for dummies /
מאת: Barnes, Roy A.,, et al.
יצא לאור: (2015)

Customer experience for dummies
מאת: Barnes, Roy A
יצא לאור: (2015)

Customer Experience for Dummies
מאת: Roy, Barnes, et al.
יצא לאור: (2023)

Customer Experience Analytics
מאת: Akin, Arikan
יצא לאור: (2025)

A study of the impact of gamification on customer experience in online shopping environments
מאת: Pham, Thi Tu Anh
יצא לאור: (2022)

Customer purchase intention towards agricultural products on Vietnam online retail platforms
מאת: Hoang, Dam Luong Thuy, et al.
יצא לאור: (2025)