Mobile Wallet Adoption – Moderating Effect of Using Experience

Scientific Paper; Pages: 122-129

שמור ב:
מידע ביבליוגרפי
מחבר ראשי: Ha, Hoang
פורמט: Bài viết
שפה:English
יצא לאור: Da Nang Publishing House 2021
נושאים:
גישה מקוונת:http://elib.vku.udn.vn/handle/123456789/751
תגים: הוספת תג
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Thư viện lưu trữ: Trường Đại học Công nghệ Thông tin và Truyền thông Việt Hàn - Đại học Đà Nẵng
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spelling oai:elib.vku.udn.vn:123456789-7512021-02-18T09:17:38Z Mobile Wallet Adoption – Moderating Effect of Using Experience Ha, Hoang Mobile Wallet Mobile Payment Digital Transformation Technology Adoption Scientific Paper; Pages: 122-129 Considered as a disruptive innovation, the development of mobile wallets in Vietnam in recent years has created enormous changes in customers' shopping and payment habits. This study assesses the moderating effect of customers’ Using Experience (UE) on three constructs of the research model - Sales Promotion (PM), Perceived Usefulness (PU) and Intention to Use (IU). The results have shown that PU plays a mediating role between PM and IU. When the customer experienced a long period of using the mobile wallet, a high promotion will have the opposite effect of reducing the PU. Therefore, mobile wallet providers need to focus PM on new users because these customers will have a higher PU than long-used customers. Several managerial implications were proposed to increase the effectiveness of PM in enhancing adoption of the mobile wallet in Vietnam. 2021-02-18T09:17:25Z 2021-02-18T09:17:25Z 2020 Working Paper 978-604-84-5517-0 http://elib.vku.udn.vn/handle/123456789/751 en application/pdf Da Nang Publishing House
institution Trường Đại học Công nghệ Thông tin và Truyền thông Việt Hàn - Đại học Đà Nẵng
collection DSpace
language English
topic Mobile Wallet
Mobile Payment
Digital Transformation
Technology Adoption
spellingShingle Mobile Wallet
Mobile Payment
Digital Transformation
Technology Adoption
Ha, Hoang
Mobile Wallet Adoption – Moderating Effect of Using Experience
description Scientific Paper; Pages: 122-129
format Working Paper
author Ha, Hoang
author_facet Ha, Hoang
author_sort Ha, Hoang
title Mobile Wallet Adoption – Moderating Effect of Using Experience
title_short Mobile Wallet Adoption – Moderating Effect of Using Experience
title_full Mobile Wallet Adoption – Moderating Effect of Using Experience
title_fullStr Mobile Wallet Adoption – Moderating Effect of Using Experience
title_full_unstemmed Mobile Wallet Adoption – Moderating Effect of Using Experience
title_sort mobile wallet adoption – moderating effect of using experience
publisher Da Nang Publishing House
publishDate 2021
url http://elib.vku.udn.vn/handle/123456789/751
_version_ 1849200012107448320