The influence of food image on tourist satisfaction and word-of-mouth intention: The case of Dalat, Lam Dong province, VietNam
Local food influences destination choice and enhances destination attractiveness. This study explores the links among food image, tourist satisfaction, and word-of-mouth (WOM)intention regarding local food in Dalat, Lam Dong Province, Vietnam. A quantitative method was applied to a sample of 3...
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| Định dạng: | Journal article |
| Ngôn ngữ: | English |
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Dalat University
2023
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| Truy cập trực tuyến: | https://scholar.dlu.edu.vn/handle/123456789/3259 |
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| Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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oai:scholar.dlu.edu.vn:123456789-32592023-12-29T02:50:09Z The influence of food image on tourist satisfaction and word-of-mouth intention: The case of Dalat, Lam Dong province, VietNam Nguyễn, Thị Thanh Ngân Dalat Food image Local food Satisfaction Word-of-mouth intention Local food influences destination choice and enhances destination attractiveness. This study explores the links among food image, tourist satisfaction, and word-of-mouth (WOM)intention regarding local food in Dalat, Lam Dong Province, Vietnam. A quantitative method was applied to a sample of 327 domestic tourists chosen by convenience sampling. A model was proposed and then tested using confirmatory factor analysis and structural equation modeling. The results confirm the existence of significant relationships among food image, tourist satisfaction, and WOM intention. Tourist satisfaction is influenced by three significant dimensions of food image: food safety and health, restaurant service, and food taste and popularity. This study explores how restaurant service influences both tourist satisfaction and WOM intention. A negative relationship between food safety and health and WOM intention was found. Moreover, the results demonstrate that tourist satisfaction has a critical effect on WOM intention. The study also suggests some managerial implications for enhancing the use of local food and its image to encourage tourist satisfaction and WOM intention 13 4S 118-140 2023-12-27T05:58:29Z 2023-12-27T05:58:29Z 2023-12 Journal article Bài báo đăng trên tạp chí trong nước (có ISSN), bao gồm book chapter https://scholar.dlu.edu.vn/handle/123456789/3259 en Economics and Management, Dalat University Journal of Science ISSN 0866-787X Dalat University |
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Thư viện Trường Đại học Đà Lạt |
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Thư viện số |
| language |
English |
| topic |
Dalat Food image Local food Satisfaction Word-of-mouth intention |
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Dalat Food image Local food Satisfaction Word-of-mouth intention Nguyễn, Thị Thanh Ngân The influence of food image on tourist satisfaction and word-of-mouth intention: The case of Dalat, Lam Dong province, VietNam |
| description |
Local food influences destination choice and enhances destination attractiveness. This study explores the links among food image, tourist satisfaction, and word-of-mouth (WOM)intention regarding local food in Dalat, Lam Dong Province, Vietnam. A quantitative method was applied to a sample of 327 domestic tourists chosen by convenience sampling. A model was proposed and then tested using confirmatory factor analysis and structural equation modeling. The results confirm the existence of significant relationships among food image, tourist satisfaction, and WOM intention. Tourist satisfaction is influenced by three significant dimensions of food image: food safety and health, restaurant service, and food taste and popularity. This study explores how restaurant service influences both tourist satisfaction and WOM intention. A negative relationship between food safety and health and WOM intention was found. Moreover, the results demonstrate that tourist satisfaction has a critical effect on WOM intention. The study also suggests some managerial implications for enhancing the use of local food and its image to encourage tourist satisfaction and WOM intention |
| format |
Journal article |
| author |
Nguyễn, Thị Thanh Ngân |
| author_facet |
Nguyễn, Thị Thanh Ngân |
| author_sort |
Nguyễn, Thị Thanh Ngân |
| title |
The influence of food image on tourist satisfaction and word-of-mouth intention: The case of Dalat, Lam Dong province, VietNam |
| title_short |
The influence of food image on tourist satisfaction and word-of-mouth intention: The case of Dalat, Lam Dong province, VietNam |
| title_full |
The influence of food image on tourist satisfaction and word-of-mouth intention: The case of Dalat, Lam Dong province, VietNam |
| title_fullStr |
The influence of food image on tourist satisfaction and word-of-mouth intention: The case of Dalat, Lam Dong province, VietNam |
| title_full_unstemmed |
The influence of food image on tourist satisfaction and word-of-mouth intention: The case of Dalat, Lam Dong province, VietNam |
| title_sort |
influence of food image on tourist satisfaction and word-of-mouth intention: the case of dalat, lam dong province, vietnam |
| publisher |
Dalat University |
| publishDate |
2023 |
| url |
https://scholar.dlu.edu.vn/handle/123456789/3259 |
| _version_ |
1786708700383150080 |