The Relationship among Website Quality, Consumer Satisfaction, and Loyalty in Vietnamese Banking Sector
Recently, together with the development of information technology, banks have found and put into use more and more channels to deal with their customers, and one of them is the provision of websites to satisfy customers’ need. That is the reason why customer satisfaction in e-banking services is an...
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| Autores principales: | , |
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| Formato: | Artículo |
| Lenguaje: | English |
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University of Economics Ho Chi Minh City
2023
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| Acceso en línea: | http://jabes.ueh.edu.vn/Home/SearchArticle?article_Id=90783124-29d7-402b-a16a-4ebcd8a199d5 https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/115470 |
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