The Relationship among Website Quality, Consumer Satisfaction, and Loyalty in Vietnamese Banking Sector

Recently, together with the development of information technology, banks have found and put into use more and more channels to deal with their customers, and one of them is the provision of websites to satisfy customers’ need. That is the reason why customer satisfaction in e-banking services is an...

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Auteurs principaux: Le, Van Huy, Pham, Dinh Tuyen
Format: Article
Langue:English
Publié: University of Economics Ho Chi Minh City 2023
Accès en ligne:http://jabes.ueh.edu.vn/Home/SearchArticle?article_Id=90783124-29d7-402b-a16a-4ebcd8a199d5
https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/115470
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