Factors affecting mobile shopping: a Vietnamese perspective

Purpose Mobile shopping is the current trend for firms to conduct business, having great advantages over electronic shopping as well as traditional shopping. The purpose of this paper is to discuss not only the driving forces of mobile shopping behaviors from the theory of reasoned act...

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Những tác giả chính: Phong, Nguyen Dong, Khoi, Nguyen Huu, Nhat-Hanh, Le Angelina
Định dạng: Bài viết
Ngôn ngữ:English
Được phát hành: University of Economics Ho Chi Minh City 2023
Truy cập trực tuyến:https://www.emerald.com/insight/content/doi/10.1108/JABES-05-2018-0012/full/html
http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/115524
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spelling oai:scholar.dlu.edu.vn:DLU123456789-1155242023-03-08T03:56:45Z Factors affecting mobile shopping: a Vietnamese perspective Phong, Nguyen Dong Khoi, Nguyen Huu Nhat-Hanh, Le Angelina Purpose Mobile shopping is the current trend for firms to conduct business, having great advantages over electronic shopping as well as traditional shopping. The purpose of this paper is to discuss not only the driving forces of mobile shopping behaviors from the theory of reasoned action (TRA) perspective, but also the additional promotion and barrier sides of the mobile business. Design/methodology/approach A structural equation modeling approach with latent constructs is applied on a self-administered survey data of 208 Vietnamese consumers to test the hypotheses. Findings The results of this study have proved the predictive power of TRA in exploring consumer behavior in the context of mobile shopping. Also, both promotion and barrier variables have significantly strong impacts on the intention to adopt mobile shopping. Research limitations/implications Future studies would benefit from investigating other variables (e.g. specific aspects of trust and risk) and using actual behavior (e.g. online purchases). Practical implications Business managers should pay attention to both promotion and barrier factors to understand how and why Vietnamese consumers adopt mobile shopping. Originality/value This pioneering study adapts the TRA model with extended promotion and barrier variables to explain mobile shopping in the context of Vietnam. 2023-03-08T03:56:45Z 2023-03-08T03:56:45Z 2018 Article 2515-964X https://www.emerald.com/insight/content/doi/10.1108/JABES-05-2018-0012/full/html http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/115524 10.1108/JABES-05-2018-0012 en Journal of Asian Business and Economic Studies, Volume 25, Issue 2; p. 186-205 application/pdf University of Economics Ho Chi Minh City
institution Thư viện Trường Đại học Đà Lạt
collection Thư viện số
language English
description Purpose Mobile shopping is the current trend for firms to conduct business, having great advantages over electronic shopping as well as traditional shopping. The purpose of this paper is to discuss not only the driving forces of mobile shopping behaviors from the theory of reasoned action (TRA) perspective, but also the additional promotion and barrier sides of the mobile business. Design/methodology/approach A structural equation modeling approach with latent constructs is applied on a self-administered survey data of 208 Vietnamese consumers to test the hypotheses. Findings The results of this study have proved the predictive power of TRA in exploring consumer behavior in the context of mobile shopping. Also, both promotion and barrier variables have significantly strong impacts on the intention to adopt mobile shopping. Research limitations/implications Future studies would benefit from investigating other variables (e.g. specific aspects of trust and risk) and using actual behavior (e.g. online purchases). Practical implications Business managers should pay attention to both promotion and barrier factors to understand how and why Vietnamese consumers adopt mobile shopping. Originality/value This pioneering study adapts the TRA model with extended promotion and barrier variables to explain mobile shopping in the context of Vietnam.
format Article
author Phong, Nguyen Dong
Khoi, Nguyen Huu
Nhat-Hanh, Le Angelina
spellingShingle Phong, Nguyen Dong
Khoi, Nguyen Huu
Nhat-Hanh, Le Angelina
Factors affecting mobile shopping: a Vietnamese perspective
author_facet Phong, Nguyen Dong
Khoi, Nguyen Huu
Nhat-Hanh, Le Angelina
author_sort Phong, Nguyen Dong
title Factors affecting mobile shopping: a Vietnamese perspective
title_short Factors affecting mobile shopping: a Vietnamese perspective
title_full Factors affecting mobile shopping: a Vietnamese perspective
title_fullStr Factors affecting mobile shopping: a Vietnamese perspective
title_full_unstemmed Factors affecting mobile shopping: a Vietnamese perspective
title_sort factors affecting mobile shopping: a vietnamese perspective
publisher University of Economics Ho Chi Minh City
publishDate 2023
url https://www.emerald.com/insight/content/doi/10.1108/JABES-05-2018-0012/full/html
http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/115524
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