Business Process Management Systems: Strategy and Implementation

Business Process Management Systems: Strategy and Implementation discusses business management practices and the technology that enables them. It analyzes the history of process management practices and proposes that BPM practices are a synthesis of BPR (radical change) and TQM (continuous change) p...

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Bibliographic Details
Main Author: Chang, James
Format: Book
Language:English
Published: CRC Press 2009
Online Access:https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/1412
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Institutions: Thư viện Trường Đại học Đà Lạt