Six Sigma Software Development

Since Six Sigma has had marked success in improving quality in other settings, and since the quality of software remains poor, it seems a natural evolution to apply the concepts and tools of Six Sigma to system development and the IT department. Until now however, there were no books available that...

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Tác giả chính: Tayntor, Christine
Định dạng: Sách
Ngôn ngữ:English
Được phát hành: CRC Press 2009
Truy cập trực tuyến:http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/1416
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spelling oai:scholar.dlu.edu.vn:DLU123456789-14162009-12-02T03:03:13Z Six Sigma Software Development Tayntor, Christine Since Six Sigma has had marked success in improving quality in other settings, and since the quality of software remains poor, it seems a natural evolution to apply the concepts and tools of Six Sigma to system development and the IT department. Until now however, there were no books available that applied these concepts to the system development process. Six Sigma Software Development fills this void and illustrates how Six Sigma concepts can be applied to all aspects of the evolving system development process. It includes the traditional waterfall model and in the support of legacy systems, but also in more recent development innovations such as rapid application development, packaged software implementation, and outsourcing. The volume begins with a basic primer of Six Sigma, using a case study to provide a clear explanation of Six Sigma concepts and their application. It then explains the relevance of Six Sigma to the system development process, to quality assurance, and the SEI CMM-mapping the concepts and tools to all aspects of application development. A primary focus is placed on eliminating defects and improving customer satisfaction through the use of tools that help ensure requirements are clearly defined, understood, and met. Finally, the book shows how Six Sigma can be used for more than a single project, in that the concepts can be applied to measure, manage, and improve the performance of your entire IT department. INTRODUCTION TO SIX SIGMA Six Sigma in Perspective The Six Sigma Difference Managing Change THE BASICS OF SIX SIGMA Introduction to DMAIC Background The Definition Phase The Measurement Phase The Analysis Phase The Improvement Phase The Control Phase SIX SIGMA AND THE TRADITIONAL SDLC Introduction to the Traditional SDLC Project Initiation System Analysis System Design Construction Testing and Quality Assurance Implementation SIX SIGMA AND LEGACY SYSTEMS Introduction to Legacy Systems Change Management in the IT Department System Maintenance and Support INCORPORATING SIX SIGMA INTO OTHER DEVELOPMENT METHODOLOGIES Rapid Application Development Prototyping and Spiral Development Client/Server and Web-Based Systems SIX SIGMA AND PACKAGED SOFTWARE IMPLEMENTATION Selecting Packaged Software Implementing Packaged Software Six Sigma and Outsourcing Introduction to Outsourcing Effective Outsourcing THE SIX SIGMA IT DEPARTMENT Putting it All Together APPENDICES The Project Charter The Functional Process Map The Process Improvement Ranking Spreadsheet The Failure Modes and Effects Analysis (FMEA) The Metric Reliability Assessment Spreadsheet List of Acronyms Suggested Reading 2009-12-02T03:03:13Z 2009-12-02T03:03:13Z 2002 Book http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/1416 en application/rar CRC Press
institution Thư viện Trường Đại học Đà Lạt
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language English
description Since Six Sigma has had marked success in improving quality in other settings, and since the quality of software remains poor, it seems a natural evolution to apply the concepts and tools of Six Sigma to system development and the IT department. Until now however, there were no books available that applied these concepts to the system development process. Six Sigma Software Development fills this void and illustrates how Six Sigma concepts can be applied to all aspects of the evolving system development process. It includes the traditional waterfall model and in the support of legacy systems, but also in more recent development innovations such as rapid application development, packaged software implementation, and outsourcing. The volume begins with a basic primer of Six Sigma, using a case study to provide a clear explanation of Six Sigma concepts and their application. It then explains the relevance of Six Sigma to the system development process, to quality assurance, and the SEI CMM-mapping the concepts and tools to all aspects of application development. A primary focus is placed on eliminating defects and improving customer satisfaction through the use of tools that help ensure requirements are clearly defined, understood, and met. Finally, the book shows how Six Sigma can be used for more than a single project, in that the concepts can be applied to measure, manage, and improve the performance of your entire IT department.
format Book
author Tayntor, Christine
spellingShingle Tayntor, Christine
Six Sigma Software Development
author_facet Tayntor, Christine
author_sort Tayntor, Christine
title Six Sigma Software Development
title_short Six Sigma Software Development
title_full Six Sigma Software Development
title_fullStr Six Sigma Software Development
title_full_unstemmed Six Sigma Software Development
title_sort six sigma software development
publisher CRC Press
publishDate 2009
url http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/1416
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