The Benefits of e-Business Performance Measurement Systems

To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance mea...

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Đã lưu trong:
Chi tiết về thư mục
Tác giả chính: Hinton, Matthew
Định dạng: Sách
Ngôn ngữ:English
Được phát hành: Elsevier 2011
Những chủ đề:
Truy cập trực tuyến:http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/26069
Các nhãn: Thêm thẻ
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Miêu tả
Tóm tắt:To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment.