A Leader’s Guide to Knowledge Management Drawing on the Past to Enhance Future Performance

Today when most executives consider the intellectual capital of their organization, they focus on the present. They seek tools and techniques to exploit their organizational knowledge for some immediate gain. There is an emerging shift in thinking that will provide a lasting competitive advantag...

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Đã lưu trong:
Chi tiết về thư mục
Những tác giả chính: Girard, John P, Girard, JoAnn L
Định dạng: Sách
Ngôn ngữ:English
Được phát hành: Business Expert 2012
Những chủ đề:
Truy cập trực tuyến:http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/31100
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Miêu tả
Tóm tắt:Today when most executives consider the intellectual capital of their organization, they focus on the present. They seek tools and techniques to exploit their organizational knowledge for some immediate gain. There is an emerging shift in thinking that will provide a lasting competitive advantage—the shift is from the present to the future. This book is unique in that it focuses on what executives should be doing now (or soon) to ensure the next generation of organizational leaders know what we knew. In other words, are we creating organizational memories today, which will be useful to the next generation of leaders? Will today’s babyboomer based practices pass the test of time? Are our current processes the most relevant ones for the next generation of organizational leaders? To answer these questions the book is divided into three parts. Part 1 is introductory in nature and provides a concise overview of knowledge management: its genesis, the theory of knowledge, and the types of knowledge that exist. Part 2 builds on this foundation and highlights some of the successes and failures during the past two decades as babyboomer executives struggled to develop effective ways of sharing what their organizations know. A review of projects suggests that many fi rstgeneration knowledge management projects were based on collecting and classifying information. Second-generation knowledge management projects shifted the focus to codifying tacit knowledge and combining explicit knowledge to create new knowledge. Part 3 focuses on emerging ideas that show great potential. Today we are seeing some very promising results from third-generation knowledge management projects, which focus on connecting people and facilitating collaboration. Some pioneering organizations are now reaping the benefi ts of using social media tools such as wikis for collaboration and commercial social networking tools, for connecting people. These emerging tools and techniques provide fl exible, agile, and intuitive solutions for connecting people with people and facilitating coordination, communication, and collaboration.