Những cuộc giao tiếp điện thoại điển hình bằng tiếng Anh
Unit 1: Greetings and Answering the Phone Unit 2: Identifying the Caller and Yourself Unit 3: Directing and Transferring Calls Unit 4: Repetition and Inability to Hear Unit 5: Unclear Line and Bad Connection Unit 6: Wrong Number Unit 7: Holding the Line Unit 8: Apologies Unit...
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| Format: | Video |
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| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/3602 |
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| Institutions: | Thư viện Trường Đại học Đà Lạt |
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