Closing the Feedback Loop: Can Technology Bridge the Accountability Gap?

This book is a collection of articles, written by both academics and practitioners as an evidence base for citizen engagement through information and communication technologies (ICTs). In it, the authors ask: how do ICTs empower through participation, transparency and accountability? Specifically,...

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Những tác giả chính:	Gigler, Björn-Sören, Bailur, Savita
Định dạng:	Sách
Ngôn ngữ:	English
Được phát hành:	World Bank 2015
Những chủ đề:	Transparency Feedback loop Governance Accountability
Truy cập trực tuyến:	https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/56500
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spelling	oai:scholar.dlu.edu.vn:DLU123456789-565002023-11-11T05:36:24Z Closing the Feedback Loop: Can Technology Bridge the Accountability Gap? Gigler, Björn-Sören Bailur, Savita Transparency Feedback loop Governance Accountability This book is a collection of articles, written by both academics and practitioners as an evidence base for citizen engagement through information and communication technologies (ICTs). In it, the authors ask: how do ICTs empower through participation, transparency and accountability? Specifically, the authors examine two principal questions: Are technologies an accelerator to closing the ?accountability gap? ? the space between the supply (governments, service providers) and demand (citizens, communities, civil society organizations or CSOs) that requires bridging for open and collaborative governance? And under what conditions does this occur? The introductory chapters lay the theoretical groundwork for understanding the potential of technologies to achieving intended goals. Chapter 1 takes us through the theoretical linkages between empowerment, participation, transparency and accountability. In Chapter 2, the authors devise an informational capability framework, relating human abilities and well-being to the use of ICTs. The chapters to follow highlight practical examples that operationalize ICT-led initiatives. Chapter 3 reviews a sample of projects targeting the goals of transparency and accountability in governance to make preliminary conclusions around what evidence exists to date, and where to go from here. In chapter 4, the author reviews the process of interactive community mapping (ICM) with examples that support general local development and others that mitigate natural disasters. Chapter 5 examines crowdsourcing in fragile states to track aid flows, report on incitement or organize grassroots movements. In chapter 6, the author reviews Check My School (CMS), a community monitoring project in the Philippines designed to track the provision of services in public schools. Chapter 7 introduces four key ICT-led, citizen-governance initiatives in primary health care in Karnataka, India. Chapter 8 analyzes the World Bank Institute?s use of ICTs in expanding citizen project input to understand the extent to which technologies can either engender a new ?feedback loop? or ameliorate a ?broken loop?. The authors? analysis of the evidence signals ICTs as an accelerator to closing the ?accountability gap?. In Chapter 9, the authors conclude with the Loch Ness model to illustrate how technologies contribute to shrinking the gap, why the gap remains open in many cases, and what can be done to help close it. This collection is a critical addition to existing literature on ICTs and citizen engagement for two main reasons: first, it is expansive, covering initiatives that leverage a wide range of technology tools, from mobile phone reporting to crowdsourcing to interactive mapping; second, it is the first of its kind to offer concrete recommendations on how to close feedback loops. 2015-06-15T06:41:09Z 2015-06-15T06:41:09Z 2014 Book 9781464801914 9781464801921 https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/56500 en application/pdf World Bank
institution	Thư viện Trường Đại học Đà Lạt
collection	Thư viện số
language	English
topic	Transparency Feedback loop Governance Accountability
spellingShingle	Transparency Feedback loop Governance Accountability Gigler, Björn-Sören Bailur, Savita Closing the Feedback Loop: Can Technology Bridge the Accountability Gap?
description	This book is a collection of articles, written by both academics and practitioners as an evidence base for citizen engagement through information and communication technologies (ICTs). In it, the authors ask: how do ICTs empower through participation, transparency and accountability? Specifically, the authors examine two principal questions: Are technologies an accelerator to closing the ?accountability gap? ? the space between the supply (governments, service providers) and demand (citizens, communities, civil society organizations or CSOs) that requires bridging for open and collaborative governance? And under what conditions does this occur? The introductory chapters lay the theoretical groundwork for understanding the potential of technologies to achieving intended goals. Chapter 1 takes us through the theoretical linkages between empowerment, participation, transparency and accountability. In Chapter 2, the authors devise an informational capability framework, relating human abilities and well-being to the use of ICTs. The chapters to follow highlight practical examples that operationalize ICT-led initiatives. Chapter 3 reviews a sample of projects targeting the goals of transparency and accountability in governance to make preliminary conclusions around what evidence exists to date, and where to go from here. In chapter 4, the author reviews the process of interactive community mapping (ICM) with examples that support general local development and others that mitigate natural disasters. Chapter 5 examines crowdsourcing in fragile states to track aid flows, report on incitement or organize grassroots movements. In chapter 6, the author reviews Check My School (CMS), a community monitoring project in the Philippines designed to track the provision of services in public schools. Chapter 7 introduces four key ICT-led, citizen-governance initiatives in primary health care in Karnataka, India. Chapter 8 analyzes the World Bank Institute?s use of ICTs in expanding citizen project input to understand the extent to which technologies can either engender a new ?feedback loop? or ameliorate a ?broken loop?. The authors? analysis of the evidence signals ICTs as an accelerator to closing the ?accountability gap?. In Chapter 9, the authors conclude with the Loch Ness model to illustrate how technologies contribute to shrinking the gap, why the gap remains open in many cases, and what can be done to help close it. This collection is a critical addition to existing literature on ICTs and citizen engagement for two main reasons: first, it is expansive, covering initiatives that leverage a wide range of technology tools, from mobile phone reporting to crowdsourcing to interactive mapping; second, it is the first of its kind to offer concrete recommendations on how to close feedback loops.
format	Book
author	Gigler, Björn-Sören Bailur, Savita
author_facet	Gigler, Björn-Sören Bailur, Savita
author_sort	Gigler, Björn-Sören
title	Closing the Feedback Loop: Can Technology Bridge the Accountability Gap?
title_short	Closing the Feedback Loop: Can Technology Bridge the Accountability Gap?
title_full	Closing the Feedback Loop: Can Technology Bridge the Accountability Gap?
title_fullStr	Closing the Feedback Loop: Can Technology Bridge the Accountability Gap?
title_full_unstemmed	Closing the Feedback Loop: Can Technology Bridge the Accountability Gap?
title_sort	closing the feedback loop: can technology bridge the accountability gap?
publisher	World Bank
publishDate	2015
url	https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/56500
_version_	1819806942874304512

Closing the Feedback Loop: Can Technology Bridge the Accountability Gap?

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