Extension of Data Envelopment Analysis with Preference Information (Value Efficiency)
To improve performance is one of the key issues for managers in organizations. Demands to make operations more profitable and compatible as well as to cut public expenditure have been repeatedly present in headlines. The “goodness” of operations or performance is often simply measured in money; t...
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Những tác giả chính: | , |
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Định dạng: | Sách |
Ngôn ngữ: | English |
Được phát hành: |
Springer
2015
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Những chủ đề: | |
Truy cập trực tuyến: | https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/57205 |
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Thư viện lưu trữ: | Thư viện Trường Đại học Đà Lạt |
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Tóm tắt: | To improve performance is one of the key issues for managers in organizations.
Demands to make operations more profitable and compatible as well as to cut
public expenditure have been repeatedly present in headlines. The “goodness” of
operations or performance is often simply measured in money; the firm making
most money or the public sector unit having the least expenditure is considered to
be the best one. However, the monetary measures do not always capture all aspects
of the performance. Especially in the public sector it may be practically—or
politically—impossible to attach prices to some goods or services produced: what
is the price of a university degree, or of a medical operation saving a human life?
We may be able to figure out the short-term costs of some operations, but what is—
for instance—the price of the lost opportunity? How expensive it is not to educate,
or to lose a life? Thus performance is clearly multidimensional in its nature, and
several indicators (outputs) are required to characterize all essential aspects of
performance. The factors (inputs) affecting performance are multidimensional as
well. In practice, the relationships between outputs and inputs are often complex or
unknown making direct performance evaluation a complicated task.... |
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