Emotional Engineering (Vol. 3)
This book examines how theories of human emotion can be applied to engineering in order to improve product design and value. ‘Emotional Engineering Vol. 3’ establishes the idea that customer satisfaction can be maximised by using knowledge and experience in a more flexible manner to respond to a fas...
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| Sprache: | English |
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2015
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oai:scholar.dlu.edu.vn:DLU123456789-593262023-11-11T06:36:11Z Emotional Engineering (Vol. 3) Fukuda, Shuichi Emotions Psychological aspects Engineering Psychological aspects Industrial design This book examines how theories of human emotion can be applied to engineering in order to improve product design and value. ‘Emotional Engineering Vol. 3’ establishes the idea that customer satisfaction can be maximised by using knowledge and experience in a more flexible manner to respond to a fast-changing world. This integration of emotion and knowledge introduces the reader to the concept of Wisdom Engineering. It also highlights the importance of emotion in creating value for the customer, and how this can be achieved by acknowledging a customer’s creativity and by facilitating the customization of products for their needs and preferences. 2015-12-07T02:59:40Z 2015-12-07T02:59:40Z 2015 Book 978-3-319-11555-9 978-3-319-11554-2 https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59326 en application/pdf Springer |
| institution |
Thư viện Trường Đại học Đà Lạt |
| collection |
Thư viện số |
| language |
English |
| topic |
Emotions Psychological aspects Engineering Psychological aspects Industrial design |
| spellingShingle |
Emotions Psychological aspects Engineering Psychological aspects Industrial design Fukuda, Shuichi Emotional Engineering (Vol. 3) |
| description |
This book examines how theories of human emotion can be applied to engineering in order to improve product design and value. ‘Emotional Engineering Vol. 3’ establishes the idea that customer satisfaction can be maximised by using knowledge and experience in a more flexible manner to respond to a fast-changing world. This integration of emotion and knowledge introduces the reader to the concept of Wisdom Engineering. It also highlights the importance of emotion in creating value for the customer, and how this can be achieved by acknowledging a customer’s creativity and by facilitating the customization of products for their needs and preferences. |
| format |
Book |
| author |
Fukuda, Shuichi |
| author_facet |
Fukuda, Shuichi |
| author_sort |
Fukuda, Shuichi |
| title |
Emotional Engineering (Vol. 3) |
| title_short |
Emotional Engineering (Vol. 3) |
| title_full |
Emotional Engineering (Vol. 3) |
| title_fullStr |
Emotional Engineering (Vol. 3) |
| title_full_unstemmed |
Emotional Engineering (Vol. 3) |
| title_sort |
emotional engineering (vol. 3) |
| publisher |
Springer |
| publishDate |
2015 |
| url |
https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59326 |
| _version_ |
1819838443830640640 |