Steps to Improved Firm Performance with Business Process Management: Adding Business Value with Business Process Management and its Systems
Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical supp...
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2015
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| Truy cập trực tuyến: | https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59464 |
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oai:scholar.dlu.edu.vn:DLU123456789-594642023-11-11T06:41:19Z Steps to Improved Firm Performance with Business Process Management: Adding Business Value with Business Process Management and its Systems Hyötyläinen, Tahvo Science Management Economics Management information systems Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical support, Tahvo Hyötyläinen explores what business value BPM and BPM Systems can cause and how they can bring about improved firm performance. The author’s main implication is to show how to enhance the probability of success with BPM and its Systems. His research also adds to the understanding on how to increase customer-centricity –an empirically supported yet less studied direction of BPM. 2015-12-17T01:30:26Z 2015-12-17T01:30:26Z 2015 Book 978-3-658-07470-8 978-3-658-07469-2 https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59464 en application/pdf Springer |
| institution |
Thư viện Trường Đại học Đà Lạt |
| collection |
Thư viện số |
| language |
English |
| topic |
Science Management Economics Management information systems |
| spellingShingle |
Science Management Economics Management information systems Hyötyläinen, Tahvo Steps to Improved Firm Performance with Business Process Management: Adding Business Value with Business Process Management and its Systems |
| description |
Business Process Management (BPM) has become a widely adopted management approach, prompting significant investments by private and public companies since 2000. Since neither the concept of BPM nor the factors leading to successful BPM initiatives are grounded in theory and also lack empirical support, Tahvo Hyötyläinen explores what business value BPM and BPM Systems can cause and how they can bring about improved firm performance. The author’s main implication is to show how to enhance the probability of success with BPM and its Systems. His research also adds to the understanding on how to increase customer-centricity –an empirically supported yet less studied direction of BPM. |
| format |
Book |
| author |
Hyötyläinen, Tahvo |
| author_facet |
Hyötyläinen, Tahvo |
| author_sort |
Hyötyläinen, Tahvo |
| title |
Steps to Improved Firm Performance with Business Process Management:
Adding Business Value with Business Process Management and its Systems |
| title_short |
Steps to Improved Firm Performance with Business Process Management:
Adding Business Value with Business Process Management and its Systems |
| title_full |
Steps to Improved Firm Performance with Business Process Management:
Adding Business Value with Business Process Management and its Systems |
| title_fullStr |
Steps to Improved Firm Performance with Business Process Management:
Adding Business Value with Business Process Management and its Systems |
| title_full_unstemmed |
Steps to Improved Firm Performance with Business Process Management:
Adding Business Value with Business Process Management and its Systems |
| title_sort |
steps to improved firm performance with business process management:
adding business value with business process management and its systems |
| publisher |
Springer |
| publishDate |
2015 |
| url |
https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/59464 |
| _version_ |
1819769992278704128 |