Verfasser Suchresultate

1

Managing quality service in hospitality : how organizations achieve excellence in the guest experience

Managing quality service in hospitality : how organizations achieve excellence in the guest experience

von Ford, Robert C, Sturman, Michael C, Heaton, Cherrill P
Veröffentlicht 2015

Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt

Volltext

2

Tipping and service quality : A within-subjects analysis /

Tipping and service quality : A within-subjects analysis /

von Lynn, Michael.

Weitere Verfasser: “...Sturman, Michael....”

Thư viện lưu trữ: Thư viện Trường Đại học Đà Lạt

3

Quản lý chất lượng dịch vụ ngành dịch vụ khách hàng : Cách giúp tổ chức đạt được sự vượt trội trong trải nghiệm khách hàng = Managing quality service in hospitality : How organizations achieve excellence in the guest expericence

Quản lý chất lượng dịch vụ ngành dịch vụ khách hàng : Cách giúp tổ chức đạt được sự vượt trội trong trải nghiệm khách hàng = Managing quality service in hospitality : How organizations achieve excellence in the guest expericence

von Ford, Robert C.
Veröffentlicht 2018

Weitere Verfasser: “...Sturman, Michael C....”

Thư viện lưu trữ: Thư viện Trường Đại học Nam Cần Thơ

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