Effective telephoning : Teacher's book /
This book is divided into ten units which deal progressively with key aspects of telephoning from preparation through to making arrangements and closing calls.
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| Format: | Llibre |
| Idioma: | English |
| Publicat: |
Oxford :
Oxford University Press,
1996.
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| Thư viện lưu trữ: | Mạng thư viện Đại học Đà Nẵng |
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