Managing quality : An integrative approach
This book is used by our university as a textbook for the subject of ¡§Service Quality Management". I found that this book can give us much useful information of service quality. Since service quality is very important in service industry nowadays; there is a need to understand more about how t...
में बचाया:
| मुख्य लेखक: | |
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| स्वरूप: | पुस्तक |
| भाषा: | Undetermined |
| प्रकाशित: |
Upper Saddle River
Pearson Prentice Hall
2004
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| विषय: | |
| टैग : |
टैग जोड़ें
कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!
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| Thư viện lưu trữ: | Trung tâm Học liệu Trường Đại học Cần Thơ |
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